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SERVICESBUSINESS CONTINUITY

Business continuity through high availability and fast disaster recovery.

Redundancy and failover keep critical systems available. If an active component fails, a standby component takes over; 24/7 monitoring and response times defined in the service-level agreement (SLA) limit the interruption.

Business continuity should not depend on a single component or specialist. We document the infrastructure, test recovery with real restores, and maintain a clear plan for system failures.

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High availability, disaster recovery, and business continuity.

Redundancy and failover reduce the risk of an outage. Standby components for critical server, network, and power systems take over automatically when an active component fails, providing high availability. If an outage still occurs, disaster recovery restores systems quickly from a replicated copy. Business continuity brings these measures together so the company can keep operating through a disruption.

The cost of an outage adds up quickly, mostly from the team's lost productivity, which is why critical infrastructure needs a tested recovery plan, not just the promise of a backup. The full breakdown, with concrete examples, is in our dedicated guide.

How you stay running when something fails

REDUNDANCY & FAILOVER

Systems stay up, with minimal interruption.

We monitor critical equipment and services 24/7 (RMM) and step in before a fault affects your team. Through failover, standby server, network, and power components take over automatically when an active component fails, reducing the risk of a full outage.

DISASTER RECOVERY

Fast recovery, from a copy replicated off-network.

Critical data is replicated to the cloud, kept separate from your main network, through our cloud replication and disaster recovery service (from €100 per month). Restores are tested periodically, not just scheduled.

BUSINESS CONTINUITY

A documented, tested recovery plan.

Your infrastructure is documented rigorously, so operations never depend on one person’s memory, and the recovery plan is validated through restore tests. Your company keeps running without interruption, regardless of who is available or which equipment fails.

25 min
Average intervention time
1h / 4h
Guaranteed response time
48 min
Average ticket resolution time
24/7
Monitoring on every managed device
PRICING

Cloud backup from €30 for 500 GB.

Replication and recovery in the cloud (Disaster Recovery) start at €100 per month. Continuity services are contracted separately from the per-user subscription.

See subscriptions and pricing
CLIENTS SINCE 2008 · 2010 · 2012

What the people who work with us say.

“Over 99% of our problems were resolved without delays — what we valued most was the response time. Eight years in which HQ has handled our entire IT ecosystem in Romania.”
Monica Serbu
Area Manager East Europe
Beijer Ref
“We’ve worked excellently with the HQ team on IT services since 2010. We recommend them first and foremost for maintenance, technical assistance, and the support they provide, but also for consulting. Every time, without exception, the HQ team has shown professionalism and promptness, and our internal audits have confirmed it.”
Cristian Vladone
Chief Accountant, Business Support
Alfa Laval
“What sets HQ apart is the proactive approach: they help us catch problems early, before they become something serious. Since 2012, our IT infrastructure has been in good hands.”
Florin Joacăbine
Director General
Polon-Alfa Romania
HQ CLIENTS
UiPath
Waldevar
ESX
Picktwo
Aectra
Polon Alfa
Beijer Ref
Alfa Laval
Toyota Ploiești
Dipet
Alliance Filter
Cocktail Holidays
Dalian Autotech
Duroterm
Eco Plating
Faberrom
France Air
Gefil
Hasotti Mineran Șerb și Asociații
Innobyte
K-Flex
Nisab Cons
Optaros
Sagitta International
Sales Partner
Service Faur
Somarest
Tehnogrup Est
Travelmaker
Vass Lawyers
BACKUP AND RECOVERY

Frequently asked questions.

How do redundancy and failover differ from disaster recovery?

Redundancy provides standby components for critical systems. If an active component fails, failover automatically transfers its workload to a standby component, reducing the risk of an outage. If an outage still occurs, disaster recovery restores systems from a copy held outside the primary network. Businesses need both layers.

What does the disaster recovery service cost?

From €100 per month, depending on data volume and the complexity of the replicated infrastructure. The exact price comes out of the free audit.

How do you know a backup can actually be restored?

We run scheduled test restores and document the result. An untested backup is just an assumption; we confirm data integrity before you ever need it.

What happens if the main office becomes unavailable?

Data replicated to the cloud stays accessible independent of the main office, and our team coordinates recovery per the plan we set together, with response times set by contract (SLA).

The business continuity plan

NEXT STEP

Test your company's recovery plan.

The free audit evaluates your current infrastructure and flags anything without a recovery plan. You get a clear report, with concrete recommendations and no obligation.