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SERVICESIT CONTINUITY

IT continuity, through high availability and fast disaster recovery.

Your infrastructure stays available through 24/7 monitoring and response times set by contract (SLA). If a system fails anyway, data recovers from a replicated copy in the cloud, kept separate from your main network.

Business continuity doesn't rest on one component or one specialist: we document your infrastructure rigorously, test recovery through real restores, and keep a clear plan for the moment something fails.

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High availability, disaster recovery, and business continuity.

The three terms describe different stages of the same problem. High availability lowers the odds of an outage, through continuous monitoring and intervention before a fault reaches your team. Disaster recovery takes over when an outage happens anyway, restoring systems fast from a replicated copy. Business continuity is the combined result: the company keeps running, regardless of the event.

The cost of an outage adds up quickly, mostly from the team's lost productivity. The full breakdown, with concrete examples, is in our dedicated guide. That is why critical infrastructure deserves a tested recovery plan, not just the promise of a backup.

HIGH AVAILABILITY

Systems stay up, with minimal interruption.

We monitor critical equipment and services 24/7 (RMM) and step in before a fault reaches your team. Redundant components (server, network, power) further reduce the risk of a full outage.

DISASTER RECOVERY

Fast recovery, from a copy replicated off-network.

Critical data is replicated to the cloud, kept separate from your main network, through our cloud replication and disaster recovery service (from €100 per month). Restores are tested periodically, not just scheduled.

BUSINESS CONTINUITY

A clear plan for the moment something fails.

Your infrastructure is documented rigorously, not kept in one person's memory, and the recovery plan is tested, not just written. That is how your company keeps running, regardless of who's available or which piece of equipment fails.

25 min
Average intervention time
1h / 4h
Guaranteed response time
48 min
Average ticket resolution time
24/7
Monitoring on every managed device
PRICING

Cloud backup from €30 for 500 GB.

Replication and recovery in the cloud (Disaster Recovery) start at €100 per month. Continuity services are contracted separately from the per-user subscription.

See subscriptions and pricing
TESTIMONIALS

What the people who work with us say.

A few of the companies we’ve worked with for years. The words are theirs, exactly as we received them.

“Over 99% of our problems were resolved without delays — what we valued most was the response time. Eight years in which HQ has handled our entire IT ecosystem in Romania.”
Monica Serbu
Area Manager East Europe
Beijer Ref
“We’ve worked excellently with the HQ team on IT services since 2010. We recommend them first and foremost for maintenance, technical assistance, and the support they provide, but also for consulting. Every time, without exception, the HQ team has shown professionalism and promptness, and our internal audits have confirmed it.”
Cristian Vladone
Chief Accountant, Business Support
Alfa Laval
“What sets HQ apart is the proactive approach: they help us catch problems early, before they become something serious. Since 2012, our IT infrastructure has been in good hands.”
Florin Joacăbine
Director General
Polon-Alfa Romania
HQ CLIENTS
UiPath
Waldevar
ESX
Picktwo
Aectra
Polon Alfa
Beijer Ref
Alfa Laval
Toyota Ploiești
Dipet
Alliance Filter
Cocktail Holidays
Dalian Autotech
Duroterm
Eco Plating
Faberrom
France Air
Gefil
Hasotti Mineran Șerb și Asociații
Innobyte
K-Flex
Nisab Cons
Optaros
Sagitta International
Sales Partner
Service Faur
Somarest
Tehnogrup Est
Travelmaker
Vass Lawyers
QUESTIONS

Frequently asked questions.

What's the difference between high availability and disaster recovery?

High availability prevents an outage, through continuous monitoring (RMM) and redundant components. Disaster recovery steps in after an outage happens anyway, restoring systems from a copy replicated off your main network. We offer both together, because a company needs both.

What does the disaster recovery service cost?

From €100 per month, depending on data volume and the complexity of the replicated infrastructure. The exact price comes out of the free audit.

How do you know a backup can actually be restored?

We run scheduled test restores and document the result. An untested backup is just an assumption; we confirm data integrity before you ever need it.

What happens if the main office becomes unavailable?

Data replicated to the cloud stays accessible independent of the main office, and our team coordinates recovery per the plan we set together, with response times set by contract (SLA).

NEXT STEP

Test your company's recovery plan.

The free audit evaluates your current infrastructure and flags anything without a recovery plan. You get a clear report, with concrete recommendations and no obligation.