---
title: "IT services and solutions for companies | HQ"
url: https://www.hqsolutions.ro/en/it-services/
lang: en
site: HQ
---

> Complete IT services and solutions for companies: managed services, maintenance, support, security, continuity, and consulting, on a single subscription.

# IT services for companies.

Managed services, maintenance, support, security, continuity, and consulting, under one contract, with a monthly subscription billed per user.

You get the same standard across every service: 24/7 monitoring, a response within one hour to critical incidents, guaranteed by contract (SLA), and full transparency on costs.

## Complete IT solutions, on a single subscription.

We provide complete IT services for companies of any size: we manage the workstations, servers, network, and user accounts. From daily support and preventive maintenance to security, continuity, and consulting, all on a single subscription calculated per user.

You don’t have to juggle different providers for each need. You contract only the services you need now and add others as the company grows, with the same response times guaranteed by contract.

## The IT services we cover

### Your IT department, without hiring.

We take on the whole IT department: support, administration, and monitoring, on one contract.

### Maintenance and 24/7 monitoring.

Preventive maintenance, timely updates, and verified backups, in the background.

### A help desk with guaranteed response.

A single point of contact for your team’s technical problems.

### Cybersecurity and backup.

Protection on every workstation, access control, and incident response.

### High availability and fast recovery.

Data replicated in the cloud, restores tested regularly, and a recovery plan for the moment a system fails.

### Infrastructure decisions, on real data.

Audit, prioritization, and recommendations before migration, upgrade, or large infrastructure spend.

- **25 min** — Average intervention time
- **1h / 4h** — Guaranteed response time
- **48 min** — Average ticket resolution time
- **24/7** — Monitoring on every managed device

## From €25 per user, per month.

One subscription for your company's ENTIRE IT (administration and unlimited interventions, licenses, email and cloud data, data security, even laptops and networking).

## What the people who work with us say.

> Over 99% of our problems were resolved without delays — what we valued most was the response time. Eight years in which HQ has handled our entire IT ecosystem in Romania.
>
> — Monica Serbu · Area Manager East Europe · Beijer Ref

> We’ve worked excellently with the HQ team on IT services since 2010. We recommend them first and foremost for maintenance, technical assistance, and the support they provide, but also for consulting. Every time, without exception, the HQ team has shown professionalism and promptness, and our internal audits have confirmed it.
>
> — Cristian Vladone · Chief Accountant, Business Support · Alfa Laval

> What sets HQ apart is the proactive approach: they help us catch problems early, before they become something serious. Since 2012, our IT infrastructure has been in good hands.
>
> — Florin Joacăbine · Director General · Polon-Alfa Romania

## HQ CLIENTS

UiPath, Waldevar, ESX, Picktwo, Aectra, Polon Alfa, Beijer Ref, Alfa Laval, Toyota Ploiești, Dipet, Alliance Filter, Cocktail Holidays, Dalian Autotech, Duroterm, Eco Plating, Faberrom, France Air, Gefil, Hasotti Mineran Șerb și Asociații, Innobyte, K-Flex, Nisab Cons, Optaros, Sagitta International, Sales Partner, Service Faur, Somarest, Tehnogrup Est, Travelmaker, Vass Lawyers