--- title: "IT continuity and disaster recovery for companies | HQ" url: https://www.hqsolutions.ro/en/it-continuity/ lang: en site: HQ --- > IT continuity for companies: high availability through 24/7 monitoring, and disaster recovery from a replicated copy kept in the cloud. # IT continuity, through high availability and fast disaster recovery. Your infrastructure stays available through 24/7 monitoring and response times set by contract (SLA). If a system fails anyway, data recovers from a replicated copy in the cloud, kept separate from your main network. Business continuity doesn't rest on one component or one specialist: we document your infrastructure rigorously, test recovery through real restores, and keep a clear plan for the moment something fails. ## High availability, disaster recovery, and business continuity. The three terms describe different stages of the same problem. High availability lowers the odds of an outage, through continuous monitoring and intervention before a fault reaches your team. Disaster recovery takes over when an outage happens anyway, restoring systems fast from a replicated copy. Business continuity is the combined result: the company keeps running, regardless of the event. The cost of an outage adds up quickly, mostly from the team's lost productivity, which is why critical infrastructure needs a tested recovery plan, not just the promise of a backup. The full breakdown, with concrete examples, is in our dedicated guide. ## How you stay running when something fails ### Systems stay up, with minimal interruption. We monitor critical equipment and services 24/7 (RMM) and step in before a fault reaches your team. Redundant components (server, network, power) further reduce the risk of a full outage. ### Fast recovery, from a copy replicated off-network. Critical data is replicated to the cloud, kept separate from your main network, through our cloud replication and disaster recovery service (from €100 per month). Restores are tested periodically, not just scheduled. ### A documented, tested recovery plan. Your infrastructure is documented rigorously, so operations never depend on one person’s memory, and the recovery plan is validated through restore tests. Your company keeps running without interruption, regardless of who is available or which equipment fails. - **25 min** — Average intervention time - **1h / 4h** — Guaranteed response time - **48 min** — Average ticket resolution time - **24/7** — Monitoring on every managed device ## Cloud backup from €30 for 500 GB. Replication and recovery in the cloud (Disaster Recovery) start at €100 per month. Continuity services are contracted separately from the per-user subscription. ## What the people who work with us say. > Over 99% of our problems were resolved without delays — what we valued most was the response time. Eight years in which HQ has handled our entire IT ecosystem in Romania. > > — Monica Serbu · Area Manager East Europe · Beijer Ref > We’ve worked excellently with the HQ team on IT services since 2010. We recommend them first and foremost for maintenance, technical assistance, and the support they provide, but also for consulting. Every time, without exception, the HQ team has shown professionalism and promptness, and our internal audits have confirmed it. > > — Cristian Vladone · Chief Accountant, Business Support · Alfa Laval > What sets HQ apart is the proactive approach: they help us catch problems early, before they become something serious. Since 2012, our IT infrastructure has been in good hands. > > — Florin Joacăbine · Director General · Polon-Alfa Romania ## HQ CLIENTS UiPath, Waldevar, ESX, Picktwo, Aectra, Polon Alfa, Beijer Ref, Alfa Laval, Toyota Ploiești, Dipet, Alliance Filter, Cocktail Holidays, Dalian Autotech, Duroterm, Eco Plating, Faberrom, France Air, Gefil, Hasotti Mineran Șerb și Asociații, Innobyte, K-Flex, Nisab Cons, Optaros, Sagitta International, Sales Partner, Service Faur, Somarest, Tehnogrup Est, Travelmaker, Vass Lawyers ## Frequently asked questions. ### What's the difference between high availability and disaster recovery? High availability prevents an outage, through continuous monitoring (RMM) and redundant components. Disaster recovery steps in after an outage happens anyway, restoring systems from a copy replicated off your main network. We offer both together, because a company needs both. ### What does the disaster recovery service cost? From €100 per month, depending on data volume and the complexity of the replicated infrastructure. The exact price comes out of the free audit. ### How do you know a backup can actually be restored? We run scheduled test restores and document the result. An untested backup is just an assumption; we confirm data integrity before you ever need it. ### What happens if the main office becomes unavailable? Data replicated to the cloud stays accessible independent of the main office, and our team coordinates recovery per the plan we set together, with response times set by contract (SLA).